If you encounter difficulties or problems with Connector/ODBC,
you should start by making a log file from the ODBC
Manager
(the log you get when requesting logs from
ODBC ADMIN
) and Connector/ODBC. The procedure
for doing this is described in
Section 21.1.4.8, “Getting an ODBC Trace File”.
Check the Connector/ODBC trace file to find out what could be
wrong. You should be able to determine what statements were
issued by searching for the string
>mysql_real_query
in the
myodbc.log
file.
You should also try issuing the statements from the
mysql client program or from
admndemo
. This helps you determine whether
the error is in Connector/ODBC or MySQL.
If you find out something is wrong, please only send the
relevant rows (maximum 40 rows) to the myodbc
mailing list. See Section 1.6.1, “MySQL Mailing Lists”. Please never
send the whole Connector/ODBC or ODBC log file!
You should ideally include the following information with the email:
Operating system and version
Connector/ODBC version
ODBC Driver Manager type and version
MySQL server version
ODBC trace from Driver Manager
Connector/ODBC log file from Connector/ODBC driver
Simple reproducible sample
Remember that the more information you can supply to us, the more likely it is that we can fix the problem!
Also, before posting the bug, check the MyODBC mailing list archive at http://lists.mysql.com/myodbc.
If you are unable to find out what is wrong, the last option is
to create an archive in tar or Zip format
that contains a Connector/ODBC trace file, the ODBC log file,
and a README
file that explains the
problem. You can send this to ftp://ftp.mysql.com/pub/mysql/upload/.
Only MySQL engineers have access to the files you upload, and we
are very discreet with the data.
If you can create a program that also demonstrates the problem, please include it in the archive as well.
If the program works with another SQL server, you should include an ODBC log file where you perform exactly the same SQL statements so that we can compare the results between the two systems.
Remember that the more information you can supply to us, the more likely it is that we can fix the problem.
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