Q1: The program doesn't start. What can I do to make it start?
Q2: I get an error message that says I need to install .Net Framework 4.0.30319, where can I get that?

A1&2: Did you install Microsoft .net framework? If not: please do so now.

Here is the URL:

http://www.microsoft.com/downloads/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en